Agentic AIadvanced

Enterprise IT Support Agentic RAG Copilot

Enterprise IT Support Agentic RAG Copilot is an AI-powered IT support assistant designed to help employees quickly resolve technical issues. It uses Agentic RAG with LangGraph to intelligently decide how to answer each query: User Question → AI Agent → Company Knowledge Base (Pinecone) → Web Search if needed → Generate Answer The project combines FastAPI, LangGraph, Pinecone, Groq/OpenAI, and Tavily, with a web interface for users. It can handle common IT questions, retrieve company-specific information, and use external search when the internal knowledge base isn't enough. For production, the application is containerized with Docker and deployed on DigitalOcean Cloud.

15 lectures

What You Will Learn

Understand how Enterprise Agentic RAG systems work
Build intelligent workflows using LangGraph
Implement knowledge retrieval using Pinecone Vector Database
Add web-search fallback for unanswered queries
Containerize and deploy an AI application using Docker and DigitalOcean

System Architecture

Enterprise IT Support Agentic RAG Copilot Architecture Diagram

High-level architecture overview of the Enterprise IT Support Agentic RAG Copilot .

What You'll Build

  • Enterprise IT Support Agentic RAG Copilot
  • Intelligent company knowledge-base retrieval system
  • Agentic decision-making and routing workflow
  • Web-search fallback system for external information
  • Production-ready FastAPI application deployed on DigitalOcean

Project Instructor

Boktiar Ahmed Bappy

Boktiar Ahmed Bappy

5+ years exp
LinkedIn
Enterprise IT Support Agentic RAG Copilot
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