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Telecom Customer Churn Analysis and Dashboarding Project

This project provides a comprehensive end-to-end analysis of customer churn in the telecom industry. You'll perform exploratory data analysis, build interactive dashboards, and generate actionable insights to help telecom companies reduce churn and improve customer retention.

23 lectures

What You Will Learn

Mastering the end-to-end data analysis lifecycle for churn prediction
Performing in-depth Exploratory Data Analysis (EDA) on telecom datasets
Implementing data cleaning and preprocessing techniques for real-world data
Conducting univariate and bivariate analyses to identify churn drivers
Generating insightful EDA reports for stakeholder communication
Building interactive dashboards to visualize churn insights
Utilizing AI-assisted dashboarding tools like Copilot

System Architecture

Telecom Customer Churn Analysis and Dashboarding Project Architecture Diagram

High-level architecture overview of the Telecom Customer Churn Analysis and Dashboarding Project .

What You'll Build

  • Comprehensive EDA report on telecom customer churn
  • Interactive dashboard showcasing key churn drivers
  • Dashboard highlighting at-risk customer segments
  • Actionable business recommendations based on churn analysis
Telecom Customer Churn Analysis and Dashboarding Project
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