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Q35IntermediateConcept

What extra considerations apply when deploying AI for customers in regulated industries like banking, insurance or healthcare?

30-second answerSay your answer out loud first, then reveal.

Practical checklist

AreaWhat it means for the FDE
Data protectionConsent and purpose limitation, minimisation, DPIA, residency, retention and deletion
Model risk managementModel inventory, validation reports, performance monitoring, change control
ExplainabilityReason codes, citations, decision logs that an auditor can follow
Human oversightHITL for adverse or consequential decisions; escalation paths
FairnessTest outcomes across customer segments; avoid protected attributes and proxies
Vendor riskSecurity questionnaires, certifications (SOC 2, ISO 27001), subprocessors list
RecordsImmutable audit logs, retention per regulation
IncidentsDefined reporting timelines and procedures

Engagement implications

  • Longer timelines: plan for reviews and approvals as milestones.
  • Start with internal-facing, assistive use cases (lower regulatory risk) before customer-facing decisions.
  • Document everything: design decisions, eval results, limitations.

Note: regulations change. Work with the customer's legal and compliance teams rather than giving legal advice yourself.

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